Careers

Category Manager, Collectibles Authentication

Category Management – Remote (US, New York preferred)

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About the team

Legitmark is building the trust layer for resale. We believe that authentication should be fast, accurate, and accessible to everyone, from individual sellers to the world's largest marketplaces. Our team of experts and engineers authenticate millions of items annually, helping buyers shop with confidence and sellers maximize value.

About the role

We're hiring a Category Manager to lead Legitmark's expansion into collectibles, spanning figures, toys, memorabilia, comics, and other collectible goods. This is a first-of-its-kind hire for the category: you'll own it end-to-end, from defining what "authenticated" means for a collectible to building the team that delivers on it. You'll set the authentication standards for the category, translate them into repeatable processes, and make sure Product builds the right tools to support them. Once the category is live, you own its health: throughput, accuracy, and growth. This role also owns the people side of the category. You'll hire and train the specialists who authenticate collectibles day to day, and you'll be their long-term manager, responsible for quality, development, and performance over time. This position is remote, with a preference for candidates based in or near New York.

In this role, you'll:

  • •Design authentication standards for collectibles, including condition criteria, defect taxonomy, and edge-case rulings across sub-categories
  • •Define detection standards for counterfeits, reproductions, restoration, and alterations, including when to escalate to multi-reviewer consensus for high-risk items
  • •Build structured knowledge systems for the category: reference libraries, exemplar databases, brand and manufacturer taxonomies, and authentication guides
  • •Translate standards into documented, repeatable intake and authentication processes for the operations team
  • •Partner with Product and Engineering to inform roadmap decisions and tooling needed to support the category
  • •Own the category launch plan: scope, timeline, staffing, and success metrics
  • •Maintain and grow the category post-launch by expanding coverage, tuning throughput and quality, and responding to demand
  • •Hire authentication specialists for the category and build out the team as volume grows
  • •Train new hires on standards, authentication methodology, and tooling
  • •Provide ongoing supervision of category staff, including quality audits, coaching, and performance management
  • •Set and manage production goals that balance throughput with authentication accuracy and consistency
  • •Stay current on counterfeit trends, new reproduction techniques, and market developments across sub-categories, and evolve standards to counter them
  • •Monitor category-level metrics and report on health, growth, and risks

Your first 90 days

  • •Day 30: Standards and processes set. You've immersed in how Legitmark authenticates today, prioritized which collectible sub-categories launch first, drafted their authentication standards, and started the reference libraries and repeatable workflows that support them.
  • •Day 60: Category live. We're authenticating collectibles in production with defined scope, staffing, and success metrics, and hiring for your first authentication specialists is underway.
  • •Day 90: Growing. Sub-category coverage is expanding, knowledge systems are deepening against real volume, and you're reporting on category health with a clear plan to scale.

We're looking for someone with:

  • •5-8 years of experience in collectibles authentication, grading, or category/merchandising management, ideally with exposure to companies like CGC, PSA/DNA, JSA, Beckett, or comparable grading, auction, and marketplace operations
  • •Deep working knowledge of condition standards, common counterfeits, reproductions, and authentication conventions across one or more collectible sub-categories (figures, toys, memorabilia, comics, autographs)
  • •Experience with restoration and alteration detection, and familiarity with the inspection tools of the trade (magnification, UV/IR examination, and comparison against known exemplars)
  • •Understanding of provenance, pedigree, and market-value factors and how they inform authentication risk decisions
  • •A track record of building or scaling operational processes from scratch
  • •Experience hiring, training, and managing frontline staff, with real ownership of their performance over time
  • •Comfort partnering cross-functionally with Product and Engineering to shape what gets built
  • •Strong process and documentation skills — you can turn tacit expertise into something a new hire can follow
  • •Ability to own ambiguous scope and act as the internal domain expert for the category

Nice to have:

  • •Experience launching a new product category or business line from the ground up
  • •Existing relationships within the collectibles marketplace and grading ecosystem (Heritage Auctions, ComicConnect, WhatNot, CGC, or similar)
  • •Background in high-volume, quality-controlled physical inspection workflows
  • •Familiarity with authentication or grading software tooling

You might thrive in this role if:

  • •You're a category builder. You want to define how an entire category gets authenticated, not just execute someone else's playbook.
  • •You think in systems. You design standards and processes that scale, not one-off judgment calls.
  • •You're a people manager at heart. You genuinely enjoy hiring, training, and developing a team over the long run.
  • •You're comfortable with ambiguity. You're the expert in the room, and you're ready to make the calls when there's no existing precedent.

About Legitmark

Legitmark is an authentication services company that verifies luxury goods and sneakers for the world's largest resale platforms. Our human-powered approach delivers 98-99% accuracy with industry-leading turnaround times, serving over 125,000 businesses globally.

We are an equal opportunity employer.

Apply now